Jump to ContentJump to Main Navigation
Casino WomenCourage in Unexpected Places$
Users without a subscription are not able to see the full content.

Susan Chandler and Jill B. Jones

Print publication date: 2011

Print ISBN-13: 9780801450143

Published to Cornell Scholarship Online: August 2016

DOI: 10.7591/cornell/9780801450143.001.0001

Show Summary Details

Dealing

Dealing

The View from Dead Center

Chapter:
(p.109) 8 Dealing
Source:
Casino Women
Author(s):

Susan Chandler

Jill B. Jones

Publisher:
Cornell University Press
DOI:10.7591/cornell/9780801450143.003.0008

Dealers in nearly everyone's assessment are the most highly controlled employees in the casino. Because dealers handle the money, casino owners from the beginning have left nothing to chance in their relationship with these employees who ostensibly sit at the top of the non-managerial pyramid. At the heart of their strategy is absolute control. Dealers at blackjack tables, in particular, operate in a very narrow space, deal a prescribed number of hands per shift, handle chips and cards in prescribed form, breathe prescribed air, and smile a prescribed number of times per hour. These mechanisms of control—all legal and all “normalized,” that is, accepted as part of the job—combine for one purpose, to ensure the house's take. This chapter presents the stories of women dealers, providing a window onto life on the gaming floor and onto the changes that accompanied corporatization. It asks: why is it that other women casino workers, all objectively in much riskier positions and with far fewer financial reserves, were able to stand up to corporate gaming, but dealers submitted to stricter and more abusive control?

Keywords:   casino workers, women dealers, corporate control, corporate gaming, dealer control

Cornell Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs, and if you can't find the answer there, please contact us.