Jump to ContentJump to Main Navigation
Disintegrating Democracy at Work – Labor Unions and the Future of Good Jobs in the Service Economy - Cornell Scholarship Online
Users without a subscription are not able to see the full content.

Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy

Virginia Doellgast


The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. This book contends that high pay and good working conditions are possible even for marginal service jobs. This outcome, however, depends on strong labor unions and encompassing collective bargaining institutions, which are necessary to give workers a voice in the decisions that affect the design of their jobs and the distribution of productivity gains. The book's conclusions are based on a comparative study ... More

Keywords: service industries, low-wage employment, service jobs, labor unions, collective bargaining, workplace democracy, Germany, outsourcing, United States

Bibliographic Information

Print publication date: 2012 Print ISBN-13: 9780801450471
Published to Cornell Scholarship Online: August 2016 DOI:10.7591/cornell/9780801450471.001.0001


Affiliations are at time of print publication.

Virginia Doellgast, author
Lecturer in Comparative Employment Relations, the London School of Economics and Political Science