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The Life InformaticNewsmaking in the Digital Era$
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Dominic Boyer

Print publication date: 2013

Print ISBN-13: 9780801451881

Published to Cornell Scholarship Online: August 2016

DOI: 10.7591/cornell/9780801451881.001.0001

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Click and Spin

Click and Spin

Time, Feedback, and Expertise at an Online News Portal

Chapter:
(p.47) Chapter 2 Click and Spin
Source:
The Life Informatic
Author(s):

Dominic Boyer

Publisher:
Cornell University Press
DOI:10.7591/cornell/9780801451881.003.0003

This chapter explores, T-Online, an online news portal that does little of its own reporting but specializes in recrafting and recirculating news agency content. It investigates new modes of user feedback that are characteristic of online publicity and how the growing (spectral) presence of the end user in news organizations has unsettled traditional relations of journalistic expertise and authority. Using the news coverage of the crash of Air France Flight 447 (AF 447), it comments on the practices, self-understandings, temporalities, and interfaces of an online news department. The extra journalistic labor, attention, and coordination that AF 447 demanded illuminated more routine issues of sourcing, timing, feedback, competition, and audience that are vital for understanding online news journalism.

Keywords:   T-Online, online news portal, news agency content, user feedback, Air France Flight 447, online news journalism

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