Dealing with Damage from Home Water Leaks
Dealing with Damage from Home Water Leaks
This chapter examines how Russians respond when water leaks into their apartments, a very common problem in Russia. At first glance, law would seem to have little to do with how problems among neighbors are resolved in Russia. Russians are slow to invoke formal law. Litigation or even threats of litigation are the exception, not the rule. The chapter begins with an overview of the role of law in problem solving among neighbors and a conceptual framework for the evolution of disputes between neighbors, including ceiling leaks. It then considers Russians' legal consciousness as well as the problem-solving strategies they employed to deal with damage from home water leaks. Based on the results of focus groups and follow-up interviews, three basic strategies are evident: avoidance strategy, self-help strategy, and third-party intervention.
Keywords: water leaks, Russia, law, neighbors, problem solving, legal consciousness, damage, avoidance strategy, self-help strategy, third-party intervention
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