Despotism on Demand: How Power Operates in the Flexible Workplace
Alex J. Wood
Abstract
This book draws attention to the impact of flexible scheduling on managerial power and workplace control. When we understand paid work as a power relationship, the book argues, we see how the spread of precarious scheduling constitutes flexible despotism; a novel regime of control within the workplace. The author of the book believes that flexible despotism represents a new domain of inequality, in which the postindustrial working class increasingly suffers a scheduling nightmare. By investigating two of the largest retailers in the world, the book uncovers how control in the contemporary “fle ... More
This book draws attention to the impact of flexible scheduling on managerial power and workplace control. When we understand paid work as a power relationship, the book argues, we see how the spread of precarious scheduling constitutes flexible despotism; a novel regime of control within the workplace. The author of the book believes that flexible despotism represents a new domain of inequality, in which the postindustrial working class increasingly suffers a scheduling nightmare. By investigating two of the largest retailers in the world, the book uncovers how control in the contemporary “flexible firm” is achieved through the insidious combination of “flexible discipline” and “schedule gifts.” Flexible discipline provides managers with an arbitrary means by which to punish workers, but flexible scheduling also requires workers to actively win favor with managers in order to receive “schedule gifts”: more or better hours. The book concludes that the centrality of precarious scheduling to control means that for those at the bottom of the postindustrial labor market, the future of work will increasingly be one of flexible despotism.
Keywords:
flexible scheduling,
managerial power,
workplace control,
paid work,
power relationship,
flexible despotism,
inequality,
working class,
flexible discipline
Bibliographic Information
| Print publication date: 2020 |
Print ISBN-13: 9781501748875 |
| Published to Cornell Scholarship Online: January 2021 |
DOI:10.7591/cornell/9781501748875.001.0001 |
