Jump to ContentJump to Main Navigation
Despotism on DemandHow Power Operates in the Flexible Workplace$
Users without a subscription are not able to see the full content.

Alex J. Wood

Print publication date: 2020

Print ISBN-13: 9781501748875

Published to Cornell Scholarship Online: January 2021

DOI: 10.7591/cornell/9781501748875.001.0001

Show Summary Details
Page of

PRINTED FROM Cornell University Press SCHOLARSHIP ONLINE (www.cornell.universitypressscholarship.com). (c) Copyright University of Cornell University Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in Cornell for personal use. date: 04 August 2021

Limits of Control and Spaces of Resistance

Limits of Control and Spaces of Resistance

Chapter:
(p.120) 6 Limits of Control and Spaces of Resistance
Source:
Despotism on Demand
Author(s):

Alex J. Wood

Publisher:
Cornell University Press
DOI:10.7591/cornell/9781501748875.003.0007

This chapter evaluates the limits and contradictions of control at PartnershipCo and ConflictCo. The findings demonstrate that while flexible scheduling represents a source of managerial control, it also, paradoxically, provides fuel for resistance. At PartnershipCo, this resistance was found to be hidden as a result of the union's individualized and integrated tendencies toward collective resistance. At ConflictCo, however, few examples of hidden resistance were identified, owing to the high level of surveillance and fear that marked the workplace regime. For the majority of workers, the same was also true for open resistance. However, a relatively small number of workers managed to overcome this fear and joined a worker association that used social media networks and the symbolic power of direct actions to successfully challenge employer control at ConflictCo. These findings suggest that, even when only small numbers of workers are able to carve out spaces of resistance within the flexible workplace of the twenty-first century, they may nevertheless be able to harness social media-based networks in order to successfully raise labor standards through threat of reputational damage.

Keywords:   PartnershipCo, ConflictCo, flexible scheduling, managerial control, collective resistance, worker association, employer control, flexible workplace, labor standards

Cornell Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs, and if you can't find the answer there, please contact us.